Client Survey Form


Your Information


How did you hear about Motor Vehicle Solutions?

Previous Client
Reffered
Drive.com.au
Other

How soon after making the enquiry did a consultant contact you?

1 hr
3 hrs
6 hrs
Within 24 hrs
Longer

How would you describe the assistance given to you by our sales Team?

Excellent
Good
Acceptable
Unsatisfactory
Totally Unsatisfactory

Have you previously used a broker to purchase or finance your vehicle

Yes
No

Did you find the experience easier than purchasing on your own?

Yes
No
If No in what areas could we improve our service?


Were you offered finance?

Yes
No

If no would you have been interested in a comparison quote

Yes
No

If Finance was required
How would you describe the level of professionalism shown to you by our consultants during your application period?

Excellent
Good
Acceptable
Unsatisfactory
Totally Unsatisfactory

Please specify your purpose for purchasing this vehicle.

Private
Business

Were you happy with the vehicle Supplied?

Very Happy
Happy
Not Happy
Very Unhappy

Where you contacted by our Aftermarket Sales Person

Yes
No

Did you purchase any of these aftermarket products?

Window Tint
Paint Protection
Interior Protection
Insurance

If Yes:
Were you happy with the quality of the products provided?



If No: was there any particular reason?



Would you be happy to recommend Motor Vehicle Solutions to your friends and family?

Yes
No

Do you know anyone that we could be of assistance to?

Yes
No

Would you be happy to receive updates from Motor Vehicle Solutions?

Yes
No

Any other comment you wish to make?



Your Name:

Your Email:



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